Refund Policy
Overview
This policy applies to registrations for assessments, competitions, coaching programmes, publications, and related services administered by PEAR Academy.
Nothing in this policy limits any rights available under Australian Consumer Law or other applicable consumer protection legislation.
Global Competitions & Cognitive Assessments Refund Policy
| Circumstance | Refund Eligibility |
|---|---|
| Cancellation after registration confirmation | ❌ No |
| Change of mind | ❌ No |
| Voluntary withdrawal | ❌ No |
| Medical emergency | (case-by-case) |
| Programme cancelled by PEAR Academy | ✔ Yes |
| Assessment cancelled by PEAR Academy | ✔ Yes |
| Programme rescheduled and participant cannot attend revised date | ✔ Yes |
| Downloaded digital products already accessed | ❌ No |
Supporting documentation may be requested.
Approved refunds will normally be processed within 21 working days.
Refund Requests
Requests must:
- Be submitted in writing
- Include participant details
- Include programme details
- Include supporting documentation where applicable
Contact: schools@pearacademy.org
Phone: +91 97404 84747
Coaching Programmes:
Tuition fees are non-refundable once:
- LMS access has been granted; or
- The programme has commenced.
No refunds, credits, or fee reductions are available for missed classes. Where PEAR Academy cancels or significantly changes a programme, an alternative arrangement or refund may be offered
